Gold shield logo beside the text “The National Academy of Distinguished Neutrals”

COLLEEN BYERS, JD, MBA

NCDRC Certified Mediator  -

Superior Court  , 

Family Financial ,

Clerk of Court, Estates & Guardianship

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“I have met few people who have such powerful listening skills— the way Colleen heard my client was impactful and was a significant reason that the case moved to settle. Colleen projected confidence, no-nonsense, and patience. All were key to bringing closure to this family.”


Counsel at AmLaw 100 Firm

2020 Lawyer of the Year

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How to Negotiate Better Outcomes

“I’m privileged to help companies, families, and individuals de-escalate conflict, improve their communication, and find practical solutions for their business and their lives.”

Colleen Byers, JD, MBA 

News & Updates

By Colleen Byers June 2, 2026
Coaching for Strategic Growth for legal, healthcare, and financial services corporations and their teams
By Colleen Byers June 1, 2026
Mediation is a flexible tool, but it is not universally effective at every stage of every commercial case. From the mediator’s perspective, the value of mediation depends heavily on timing, readiness, and purpose. This post offers a neutral analysis of when mediation tends to work best in North Carolina commercial litigation and how counsel can assess whether mediation is likely to be productive.
By Colleen Byers June 1, 2026
Commercial mediation is often less about persuading the opposing party and more about preparing one’s own client to make informed decisions in the face of uncertainty. From a mediator’s perspective, preparation - both substantively and procedurally - is a primary determinant of the effectiveness of mediation. 
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